Why Lenders Often Reject IHSS Income for a Mortgage
For many parents in Los Angeles County caring for medically fragile children, In-Home Supportive Services (IHSS) income is a critical financial support system. However, when it comes to applying for a mortgage, this income source is frequently met with skepticism or outright rejection from lenders. The primary reason is a fundamental misunderstanding of its nature.
First, IHSS income is non-taxable. Traditional underwriting software and processes are built around W-2s and tax returns. When income doesn't appear on a tax return, it can raise an immediate red flag. Lenders see it as undocumented, even though it's perfectly legal and stable. They are often unsure how to properly calculate its value relative to taxable income.
Second, the income is for the care of a family member. From an underwriter's perspective, this can seem less stable than a traditional job. They may question the continuance of the income. What happens if the care is no longer needed? Without proper documentation proving the long-term nature of the child's needs, lenders default to a conservative stance and deny the income's use for qualification.
Calculating Non-Taxable Income for Mortgage Qualification in Los Angeles
Because IHSS income is not taxed, the net amount you receive is equivalent to a higher gross salary from a traditional job. Experienced mortgage lenders understand this and use a method called 'grossing up' to account for the difference. This process increases the value of your non-taxable income on paper, helping you qualify for a larger loan amount.
Fannie Mae, Freddie Mac, and the FHA all permit this practice. The allowable gross-up percentage is determined by agency guidelines, but is often standardized by lenders at 15% or 25%. (The data, information, or policy mentioned here may vary over time.)
Here’s a practical example of how it works:
- Monthly IHSS Income Received: $4,000 (non-taxable)
- Lender's Gross-Up Percentage: 25%
- Calculation: $4,000 x 1.25 = $5,000
In this scenario, the lender will use $5,000 as your qualifying monthly income from IHSS. This additional $1,000 per month can significantly improve your debt-to-income (DTI) ratio, which is a key factor in mortgage approval.
Essential County Paperwork to Document Your IHSS Income
Proper documentation is the key to getting your IHSS income approved. Underwriters need an official and verifiable paper trail that proves the income's amount, consistency, and expected duration. Simply showing bank statements is not enough. To prepare for your application in cities like Los Angeles or Anaheim, you must gather the following items:
- Notice of Action (NOA) Letters: These are official documents from your county's Social Services agency. You should provide the most recent NOA and any others from the past two years to show a history of payments.
- Pay Stubs: The state of California issues pay stubs or payment records for IHSS providers. Collect a complete history for the last 12 to 24 months.
- Proof of Receipt: Provide 12-24 months of bank statements showing the consistent, timely deposit of IHSS funds into your account.
- Letter of Continuance: This is arguably the most critical document. You must request a letter from the county agency that administers your IHSS payments. This letter should state that the income is non-taxable and is reasonably expected to continue for a minimum of three years. The three-year benchmark is a standard requirement for all qualifying income in the mortgage industry.
Understanding Income Seasoning Requirements for IHSS Payments
'Seasoning' refers to the length of time you have been receiving a particular type of income. Lenders need to see a stable and reliable history before they will count it toward your mortgage qualification. For IHSS income, you generally need to demonstrate a minimum 12-month history of consistent receipt.
However, many lenders, especially for conventional loans, will prefer to see a 24-month history. This longer period provides a stronger case for the income's stability and predictability. If you have only been receiving IHSS payments for a few months, you will likely need to wait until you have crossed the one-year threshold before applying for a mortgage.
For a homebuyer in Long Beach, for example, an underwriter will look at the county pay stubs and corresponding bank statements for the last two years. They will check for any gaps in payment or significant fluctuations in the amount. A clean, consistent 24-month record is the gold standard for getting this income approved without issue.
Combining IHSS Payments with W-2 Income for a Stronger Application
Yes, you can and absolutely should combine your IHSS income with any other traditional employment income, such as from a W-2 job. This creates a much stronger financial profile and significantly increases your purchasing power. Lenders will evaluate each income stream separately and then add them together to determine your total qualifying income.
Let’s look at a combined income scenario for a family in Los Angeles:
- Applicant's W-2 Monthly Gross Income: $5,000
- Spouse's IHSS Monthly Income: $3,500 (non-taxable)
First, the lender will gross up the IHSS income:
- $3,500 x 1.25 = $4,375 (qualifying IHSS income)
Next, they will combine it with the W-2 income:
- $5,000 (W-2) + $4,375 (Grossed-Up IHSS) = $9,375
Your total qualifying monthly income is $9,375. Without grossing up the IHSS income, your total would only be $8,500. That extra $875 per month in qualifying power can be the difference between affording a home in your desired neighborhood and being priced out.
Specific FHA and Conventional Loan Guidelines for IHSS Income
Different loan programs have slightly different rules for handling non-traditional income sources like IHSS. Understanding these distinctions can help you and your loan officer choose the right path.
FHA Loan Rules for IHSS
The Federal Housing Administration (FHA) is often the most flexible option for borrowers with IHSS income. FHA guidelines, outlined in the HUD Handbook 4000.1, explicitly permit the grossing up of verified non-taxable income. (The data, information, or policy mentioned here may vary over time.)
The key for FHA approval is documenting the three-year continuance. The letter from the county agency is non-negotiable. FHA underwriters are trained to look for this specific verification. As long as your documentation is complete and shows a stable history, FHA is an excellent route for IHSS recipients.
Conventional Loan Rules (Fannie Mae & Freddie Mac)
Conventional loans, which are those that conform to the guidelines set by Fannie Mae and Freddie Mac, can also be used with IHSS income. Both agencies allow for the grossing up of non-taxable income, though the specific percentage used can vary by lender. (The data, information, or policy mentioned here may vary over time.)
The challenge with conventional loans is that the automated underwriting systems (AUS) they use may not immediately recognize IHSS income. This can lead to an initial automated denial. In such cases, your loan officer must be experienced enough to request a manual underwrite. During a manual underwrite, a human underwriter reviews all your documentation and can apply the gross-up rule correctly, potentially leading to an approval.
How to Explain Your IHSS Income to a Loan Officer in Long Beach
Your initial conversation with a loan officer is crucial. You need to quickly determine if they have the experience to handle your specific situation. Don't be shy about asking direct questions. Use these talking points to guide the conversation:
- Start by clearly stating your income source: 'A significant portion of my qualifying income comes from California's In-Home Supportive Services program, which is non-taxable.'
- Establish its history: 'I have been receiving these payments consistently for the past [Number] years.'
- Confirm you have the proof: 'I can provide all the necessary documentation, including the county-issued Notice of Action, pay stubs, bank statements, and a letter confirming the income is non-taxable and will continue.'
- Test their knowledge: 'Are you familiar with the process of grossing up non-taxable income according to FHA or Fannie Mae guidelines?'
If the loan officer seems confused, hesitant, or unfamiliar with these terms, it's a clear sign that they are not the right fit for you. It's better to find an expert who understands the nuances of your financial situation from the start. Navigating a mortgage application with IHSS income requires a loan officer who understands the specific documentation and guidelines. If you are struggling to find a lender who will correctly evaluate your income, connect with a mortgage advisor who specializes in complex income scenarios to ensure your application is structured for success.
Understanding how to properly document and present your IHSS income is the first step toward homeownership. If you're ready to move forward with a team that understands your unique financial situation, we encourage you to apply now and get a clear, supportive assessment of your mortgage options.
Author Bio
David Ghazaryan is the expert mortgage strategist and founder behind iQRATE Mortgages. With a mission to fund home loans that traditional banks won't touch, David specializes in helping clients with unique financial situations, including those recovering from foreclosure or bankruptcy. He expertly crafts smart, strategic, and stress-free mortgages by leveraging a vast network of over 100 lenders to secure competitive rates for investors and homebuyers alike. Praised for exceptional customer service, David has helped hundreds of families with a 97% satisfaction rate, guiding them to the mortgage they deserve.
References
HUD Handbook 4000.1: FHA Single Family Housing Policy Handbook
Fannie Mae Selling Guide: B3-3.1-09, Other Sources of Income
California Department of Social Services - In-Home Supportive Services





